February 10, 2012
How many times have you heard of something or someone being referred to as a ‘lifesaver,’ even when this was an exaggeration? Well, one Rocky Mountain Tracking (RMT) customer can use these very words to describe his GPS tracking device and RMT’s call center staff and he would not be exaggerating at all.
For the fourth time, Rocky Mountain Tracking has been there for his family when they really needed it. “All behavioral health facilities should know about the advantages of Rocky Mountain Tracking’s products and services,” says Burns. “We could save so many lives with their services and products.”
Jerry Burns’ wife Laura has been plagued by mental health issues. He has stuck by her and RMT has stuck by him. He installed a Rocky Mountain Tracking Rover GPS tracking system in the care his wife drives to help keep track of her movements and keep her from endangering herself.
Recently, Burns came home to find that his wife had gone somewhere in her car. First he called his wife’s cell phone, but that did not reassure him because the cell phone was turned off.
Since he was not near a computer, Burns could not go online to find out where his wife’s car was, but he know where to turn/ Burns called Rocky Mountain Tracking for help. Using NAVIQ, the team at the RMT call center was able to located the car. Next Burns made a call to the police to tell them that he feared that his wife would try to take her own life. With the information that he got from Rocky Mountain Tracking, Burns was able to give the police information on his wife’s whereabouts.
Josh Chittenden was the Rocky Mountain Tracking technical support executive who took Burns’ call. “It was our information that helped Burns get a police dispatch which protected the lady from endangering herself,” Chittenden says.
Police officers found Mrs. Burns just as she was preparing to swallow a large number of pills. The crisis was averted because her caring husband put measures in place to track her travels by car.
If you need help keeping track of a loved one—be it because of metal illness or advancing age, turn to Rocky Mountain Tracking. We do more than just sell you a GPS tracking device; we are committed to helping you make the most of GPS tracking technology and can provide you with information that can make all the difference at a critical moment.