February 12, 2012
By Greg Bartlett
Vehicle tracking using GPS technology can now be used to save many more lives in emergency situations. Ambulances, fire trucks, and even police cruisers equipped with GPS tracking devices whose signals are monitored by dispatchers can make the response times in emergencies much shorter than they used to be.
If emergency vehicles are being monitored by dispatchers with vehicle tracking systems, it is possible to send the unit closest to an emergency, provided that unit is not already responding to a call. This could mean that an ambulance that has just dropped a patient at a hospital and is on its way back to its station could be closer to a call than the one still at the station serving that area. In this case, dispatch should send the closest unit rather than the one in the station. This move could very well make the difference between life and death.
Vehicle tracking can also be used for fire dispatch as well. Even though fire districts are drawn out on maps of the city, there are times when one station is actually closer to a fire in another district than the station supposed to serve that area. Dispatchers who are aware of the actual locations of fire trucks can dispatch the nearer units and the station that normally covers the area at the same time.
Under previous systems, the station assigned to an area would be dispatched first, then it would be up to the ranking officer on scene to request assistance if needed. Use of vehicle tracking systems could be used to send the nearest units so that many houses that have been lost in the past could have been saved by a more timely arrival of emergency response units.
Police cruisers are also better dispatched when vehicle tracking systems are used. Like other emergency vehicles, police are often assigned specific areas for patrol. However, there are times when a unit may be on the far side of its coverage area when an emergency arises. If this happens, and another cruiser from a neighboring area is closer to the scene, dispatchers can send in the nearer vehicle to provide for better response time. Depending on the situation, this could save many lives as well.
Vehicle tracking systems that use GPS technology can be used with much success in the area of emergency dispatch to save more lives than was possible before the advent of GPS technology.