Rocky Mountain Tracking

By Greg Bartlett

Although many people may think that fleet tracking could never apply to them, they could never be further from the truth. While fleet tracking is usually provided to companies that have a large number of vehicles in distribution, this is not always the case. Also, if you choose to use one of the vehicles that come from these companies, it will be good for you to know how your actions are being monitored, so that you can drive safely and carefully. Many rental car companies have lost vehicles through bad drivers or thieves that manipulate the system. Often, these businesses are unable to find the lost machinery and they lose a lot of money. Fleet tracking is the answer, to help you know where your vehicles are at all times.

GPS & Fleet Tracking

GPS tracking is a relatively new technology that is continuing to see more uses as more individuals understand the science behind it. Basically, you start with a small device that you can attach to your car, plug into your computer, or even just carry with you in a pocket. That device, when turned on, emits waves that transmit to a series of satellites that circulate the earth. These satellites are able to determine the location, the time, and often even the speed of the item that is being monitored. This information is sent to a set of computers that are then analyzed by technicians, who then pass this information on to the necessary parties.

One of the most recent high-profile uses of this technology was during the World Olympics, where the locations of all the athletes were processed and recorded. This was done to make sure that they arrived at their destinations safely and on time, and was often completed by attaching the tracking device to the vehicle of use. This allowed the technicians to monitor the distance that each athlete needed to travel, to verify that they would make their events on time. This also gave the police the opportunity to keep an eye on each of these important individuals.

Fleet tracking will continue to grow in importance as its uses become more profound. Whether it is used to track high-profile criminals, or important businessmen, this type of GPS technology will never be the same as it once was. You can consider using GPS and this new tracking technology to keep your vehicles safe and on time.

Rocky Mountain Tracking, Inc. has an immediate opening for a Software Programmer and Technical Support Specialist. To apply for the position, please fax your resume to 970-493-5255 or email it to us.

Job Description:
Level 1 Tech Support Specialist / Programmer

Tech Support Responsibilities:
Include the following. Other duties may be assigned as required.

Summary:

Provides technical assistance and training to customers by performing the following duties.

• Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
• Configuration of client’s equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).
• Configure software to connect to Internet application servers.
• Provide training to clients in the use of system and applications as related to Internet.
• Obtain general understanding of OS and application operations related to company offered services.
• Identify and correct or advise, on operational issues in client computer systems.
• Perform light lifting 25lbs.
• Perform creation of new accounts using company provided software tools.

Programmer Responsibilities:

Summary: Perform a variety of programming assignments requiring knowledge of established programming procedures and data processing requirements. Maintain and modify programs.

• Code, test and troubleshoot programs utilizing the appropriate hardware, database, and programming technology.
• Maintain and modify programs; make approved changes by amending flow charts, develop detailed programming logic, and coding changes.
• Test and develop programming modifications.
• Write new program code using prescribed specifications.
• Evaluate simple interrelationships between programs such as whether a contemplated change in one part of a program would cause unwanted results in a related part.
• Analyze performance of programs and take action to correct deficiencies based on consultation with users and approval of supervisor.
• Confer with users to gain understanding of needed changes or modifications of existing programs. Resolve questions of program intent, data input, output requirements, and inclusion of internal checks and controls.
• Write and maintain programming documentation.
• Analyze software solutions compatibility with company requirements.
• Maintain confidentiality with regard to the information being processed, stored or accessed.
• Document programming problems and resolutions for future reference.
• Assist personnel of other departments as a computer resource.
• Other duties as assigned.

The Ideal candidate will also possess the following skills:

• Able to work independently and efficiently to meet deadlines.
• Able to promptly answer support related email, phone calls and other electronic communications.
• Self motivated, detail-oriented and organized.
• Experience with hardware and software issues.
• Knowledge of and experience with GPS tracking devices and related technologies.
• Proficient in Internet related applications such as E-Mail clients, FTP clients and Web Browsers.
• Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
• Typing proficiency: 40-60 wpm.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have knowledge of GPS tracking devices; GPS/GIS technology; Database software; Internet software and Development tools; Active Server Pages; and Word Processing software.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.