Using GPS tracking in fleet vehicles can vastly improve efficiency and lower delivery costs for companies. That’s why many fleet managers are stepping away from radio communication and clipboards to embrace the newer technology: on-board GPS equipment for their vehicles. Advantages are myriad, including greater employee accountability, lowering fuel costs and travel time, and improved customer service. Many GPS platforms can now coordinate a variety of web-enabled communication avenues, including texting and messaging directly to the GPS device in the vehicle, so a fleet manager can always be in touch with drivers.
Tracking technology enables fleet managers to keep an eye on how employees’ travel time is spent. If drivers are accountable via GPS, they are less likely to make unauthorized stops or detours on company time. Furthermore, a fleet manager can analyze a driver’s route and decide whether a new route would save time or gas.
Lowered Fuel Costs and Time Well-Spent
Fuel costs and travel time can be minimized via the use of GPS fleet tracking. If a driver is spending too much time idling or is speeding, both activities that increase fuel consumption, the fleet manager can address the issue so that fuel costs can be kept in line. If traffic is heavy on the current route, a manager can find a way around the obstacle by planning an alternate route, thereby keeping the vehicle moving and on its way rather than consuming fuel by waiting. In addition, managers can get faster roadside assistance to drivers if the malfunction location can be pinpointed. With GPS tracking, a fresh vehicle can be dispatched to the location to get the driver back on the road as quickly as possible, saving time in the process.
Improved Customer Service
Tracking can improve customer service, too. If a customer is waiting on a high-priority delivery or pickup, a manager can locate and dispatch the fleet vehicle in the closest proximity to decrease the customer’s wait time. By having the capability to locate and track a vehicle, a fleet manager can also give the customer an estimated time of its arrival and plan the most efficient routes based on the current location of the driver, getting the vehicle to the destination in the shortest amount of time.
GPS fleet tracking is a viable option for fleets of any size because of its relative simplicity and its potential to give managers the control they need for maximum efficiency and cost-effectiveness.